At Cody Active, we are committed to delivering your products promptly and securely. Below is our shipping policy outlining our procedures and expectations.

1. Shipping Methods

• We offer a variety of shipping options, including standard and expedited shipping. The available methods will be displayed at checkout based on your location and order size.

2. Shipping Costs

• Shipping costs are calculated at checkout based on the weight of your order, the shipping method selected, and the delivery location. 

3. Processing Time

• Orders are typically processed within 1-3 business days. Please allow additional time during peak seasons or holidays. You will receive a confirmation email with tracking information once your order has shipped.

4. Delivery Time

• Delivery times vary based on the shipping method selected and your location. Standard shipping typically takes 3-7 business days, while expedited shipping can take 1-3 business days. Please note that these are estimates and actual delivery times may vary.

5. International Shipping

• We currently offer shipping to select international locations. Additional customs duties and taxes may apply and are the responsibility of the customer. Please check with your local customs office for details.

6. Order Tracking

• Once your order has shipped, you will receive an email with tracking information so you can monitor your package’s journey.

7. Lost or Damaged Packages

• If your package is lost or damaged during transit, please contact us at [email protected] within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue.

8. Contact Us

If you have any questions or concerns about our shipping policy, please reach out to us at  [email protected]